Terms of Use

Last Updated: July 1, 2025

Welcome to CounterWise. These Terms of Use ("Terms") govern your access to and use of the CounterWise website, pilot program, and all related services and content provided by CounterWise Inc. (“Company”, “we”, or “us”).

1. Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our services.

2. Services Provided

CounterWise provides a software-powered labeling system designed to work alongside existing grocery store scales. Our platform generates product-specific cooking and reheating instructions, delivered via printed labels and accessed through our web tools.

3. Eligibility

You must be at least 18 years old and authorized to represent a business entity to use our services or enroll in our pilot program.

4. Intellectual Property

All content, trademarks, and software associated with CounterWise are the property of CounterWise Inc. and may not be reproduced, copied, or modified without express written permission.

5. No Warranty

Our services are provided “as is” and “as available.” We do not warrant that the information, instructions, or integrations will meet your expectations or be error-free.

6. Limitation of Liability

To the fullest extent permitted by law, CounterWise Inc. shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or services, including but not limited to inaccuracies in cooking instructions or printing malfunctions.

7. User Submissions

Any feedback, ideas, or suggestions you submit may be used by us without restriction or compensation. You agree not to submit any unlawful or confidential content.

8. Modifications to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting. Your continued use constitutes acceptance of the updated Terms.

9. Contact

For questions regarding these Terms, please contact us at info@counterwise-ai.com.